Remote Support

Reduce your cost, no wasting time

Instant support

Your emergency call is immediately processed.

Remote support

Immediate diagnosis via remote with possible reparation.

Be prepared

Knowing in advance the spare parts necessary on site.

Faster repair time

Decrease service time required for solve malfunctions.

Save money

Unexpensive solution to decrease not working time.

What it is

We studied a web-based Remote Service that provides the connection to all kind of Heidelberg models (Up 2000) to our expert engineers provided with laptops in order to interactive remote diagnosis, troubleshooting and very quick customer support.

How it works

Call

At the emergence of the anomaly, put in touch with our phone number +39 049 767166 and +39 02 97164386 or our green number from Italy 800 592 177.

Shunting device
Connection via web
OnLine troubleshooting with Re-start
Service Express On-Site…35 engineers

Additional informations

Period 12-month service
Payment Monthly fee
Type of assistance Remote assistance service from Monday to Saturday
Time slot From 8:00 am to 8:00 pm
Cooling Liquid or air
Installed power 12 W/cm
Estimated life 30,000 hours

References

More than 40 Remote Service installation to our customer in only two years.

Contacts

Camporese Macchine Grafiche S.p.A
Via Del Santo, 243 - 35010 - Limena (Padova) Italy
+39 049 767166
+39 049 767629
info@camporese.it
Partita Iva IT03429400280
Euro 2.000.000,00 issued and fully paid-up share capital
Euro 5.495.000,00 net asset

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