Remote Support

Reduce your cost, no wasting time

Instant support

Your emergency call is immediately processed.

Remote Service

Immediate diagnosis via remote with possible reparation.

Be prepared

Knowing in advance the spare parts necessary on site.

Faster repair time

Decrease service time required for solve malfunctions.

Save money

Unexpensive solution to decrease not working time. I-Box auto-installing via post

What it is

We studied a web-based Remote Service that provides the connection to all kind of Heidelberg models (Up 2000) to our expert engineers provided with laptops in order to interactive remote diagnosis, troubleshooting and very quick customer support.

How it works

At the emergence of the anomaly, put in touch with our phone number +39 049 767166 and +39 02 97164386 or our green number from Italy 800 592 177.

Additional informations


More than 40 Remote Service installation to our customer in only two years.


Camporese Macchine Grafiche S.p.A
Via Del Santo, 243 - 35010 - Limena (Padova) Italy
+39 049 767166
+39 049 767629
Partita Iva IT03429400280
Euro 2.000.000,00 issued and fully paid-up share capital
Euro 5.495.000,00 net asset


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